Technical assistance for automatic doors, in the times we are living in since the beginning of the pandemic, has undergone changes in the way customers can communicate with the technical department and forced us to reinvent ways of working and communicating with each other.
At Entredoor we created a portal that allows our customers to have information faster, in an easy and paperless way.
In the new portal you can see active maintenance contracts, maintenance visits already carried out and to be carried out, invoices paid and open, reports of visits carried out, budgets pending to be awarded or already awarded, visit statistics, response times , request technical assistance at your door(s) and also other queries. Everything just a click away.
Because we understand that it may be necessary in some circumstances, we have created 2 levels of access. At the basic level (Entities) you will only be able to see everything related to the assistance service of your door(s) and register requests for technical assistance for automatic doors. At the advanced level (headquarters), you can also have information on budgets, invoices, etc. If you still do not have your access data, please contact us and we will be happy to provide you with all the information you need free of charge to use the new portal at no cost.